Public Liability Insurance for Small Businesses

Public liability insurance for a small business covers the compensation and legal costs you face if a customer, client, visitor or passer-by is injured, or their property is damaged, because of your business activities. It is not required by law, but most commercial leases, client contracts and trade memberships insist on it. In the United States the same cover is called general liability insurance. This guide explains what it covers, how much you need, and how to arrange cover.

General Liability Insurance vs Public Liability: The UK Equivalent

General liability insurance is the American name for what UK insurers call public liability insurance. If an overseas client, an online marketplace or a software platform tells you that your small business needs general liability insurance, a UK public liability policy is the cover to ask for. Two differences are worth knowing: a US commercial general liability form usually bundles products liability into a single policy, whereas in the UK products liability is a separate section normally added alongside public liability; and UK policies usually carry an indemnity limit per occurrence, whereas some US forms are written with an annual aggregate. Neither includes injury to your own staff, claims arising from professional advice, or damage to your own property.

Is There a Minimum Public Liability Insurance for Small Businesses?

There is no statutory minimum, because public liability insurance is not compulsory in the UK. The minimum that matters is the one written into your lease, your client contracts or your trade-body membership. In practice 1 million pounds is the lowest limit most insurers offer, 2 million is the most common contractual floor, and 5 million is the usual requirement from local authorities, housing associations, schools and larger commercial clients. Read the insurance clause in every contract you work under and take the highest figure as your minimum.

Cover is subject to underwriting, insurer terms and acceptance. Policy limits and exclusions apply.