Making a Claim

Motor Insurance Claims:

The most important things to do after an accident are to stay calm think as clearly you can and follow these five steps.

1. Whose at fault?

Do not admit blame at the scene of the accident; this could negate your policy. Never offer a settlement.

2. Safety measures

Call 999 (or 112  from a mobile) immediately if anyone is injured or the incident has caused a hazardous situation.

3. Exchange details

Exchange contact details and insurance details with the third party and with anyone who witnessed the accident.

4. Take pictures

If possible, take pictures of the scene and of damage to any vehicles involved. Alternatively, draw a sketch showing the positions of the vehicles.

5. Call us and claim

Contact Focus Insurance Services as soon as possible on 01733 263311 to report the accident and get your claim underway.

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